RETURNS

If you’re looking to return or exchange your order we're here to help! We offer returns or exchanges within 30 days of receiving your order on unopened, unused items. You can exchange your product for a different item, or a refund to the original payment method.

Please note the following exceptions to our return and exchange policy:

  • Discounted items are final and cannot be returned or exchanged
  • Returned and exchanged items must have no visible signs of use

To initiate a return or exchange, please contact us at: hello@lelaloves.com

Package the unopened and unused item(s) up and send it back to the address that we will provide. We recommend using a trackable delivery service with proof of postage. You will be responsible for paying the cost of returning the item and postage & packing charges will apply for all exchanges. Once your item is received and approved, we will process the refund directly to your payment card, within 30 days.

BE THE FIRST TO KNOW

Sign up for Lela Loves news & offers